Incoming turbulence: Less than a third would use drones for online shopping deliveries

Shoppers raise concerns about the safety and delivery ability of drones

LONDON (19 August 2015) – UK shoppers have doubts over drones with less than a third (30%) of British shoppers planning to use them when they become widely available, according to new research by Give as you Live, the shopping website with a heart.

The top concern cited by 36% of respondents was the issue of people stealing their deliveries from drones. This concern isn’t unfounded as one in 20 (5%) admitted that they would consider stealing a package when a drone is landing. An additional one in 20 (5%) also said they would be tempted to break a drone that they notice delivering a package.

Confidence in drone deliveries is low, with nearly a third (31%) of respondents raising the issue of difficulty with large items and a fifth (22%) concerned about deliveries going to the wrong place.

On the flip side, the benefits are clear to shoppers. Over two-fifths (42%) believe the biggest benefit will be faster deliveries and a further two-fifths (42%) believe drones will help with the delivery to isolated and remote places.

Amazon is the clear favourite when shoppers were asked about which retailers they would like to see using drones. Anticipation of drone deliveries by other retailers is very low in comparison to Amazon.

The top five retailers that respondents would like to see using drones are:

  • Amazon (66%)
  • Argos (22%)
  • Tesco (13%)
  • Boots (10%)
  • Asda (10%)

Greg Hallett, Managing Director at Give as you Live, said, “It’s clear that people are still very wary of drones delivering their online goods. The main drawback is the security of their purchases and at the moment the majority are planning not to use them despite knowing the benefits of faster and wider spread delivery.”

“This is very much a case of shoppers becoming more comfortable with the technology. As online shopping continues to grow steadily, which we see through our website data, there will continue to be innovations in delivery to deal with the demand.”

Commissioned by Give as you Live, these results come from a survey of over 1,000 people across the UK, who were asked about drones delivering their online shopping.

Every time something is bought through Give as you Live, a percentage of the purchase value is donated to the charity of the shopper’s choice. This all happens at no extra cost, as Give as you Live makes the donation on the shopper’s behalf from the commission paid by the retailer.

About Give as you Live

Visit Give as you Live homepage

Working with all 220,000 UK-registered charities, Give as you Live enables supporters to raise funds for any charity of their choice every time they shop online, without spending a penny more. Give as you Live can unlock the ‘hidden millions’ available to UK charities through their supporters’ online shopping, seamlessly moving money from the corporate sector at no cost to the charity or general public. So far, Give as you Live has helped shoppers raise £3,878,449.90 for charities in the UK.

Participating charities can receive up to 90% revenue share and already more than 400 charities receiving over £25 per year per supporter, with almost half receiving over £50 per year per supporter, through Give as you Live. The donation shown on the Give as you Live website is always the value that the charity receives.

Give as you Live can be used with over 2,600 of the biggest online retailers, from supermarkets, to travel agents, to dating sites. In addition to the likes of Expedia, John Lewis, iTunes, and, the most recent retailers to sign up include ASOS, Argos and EDF Energy, with the full list available here. Taking levels of UK online shopping into account, Give as you Live has the potential to raise £2billion every year for the UK’s charities.